- Wed Jul 11, 2018 10:53 am
A VPN stops the internet service provider seeing what service you are connected to. This in turn stops them having the ability to 'throttle' a specific connection portal. For example you could have 100Mbps internet & if Ole decided their network resources are running low, then they can throttle the specific portal or IP address they target, but when you run a speedtest it won't show up.
In summary when using a VPN they can't see what you are doing, but they can when you are not. This would indicate an ISP network or throttling issue.
Also Ole, much like many local ISPs do much business with expats. They buy in data to distribute and the locations we are dealing with are 'holiday resorts' - meaning the population or their customer live base may increase 100% over the summer months, so they walk a fine line between balancing data and how many customers using - in the summer it doubles and then your internet can have issues.
Ole are one of the most complained about ISPs I have seen across the forums over the years, so not a surprise. You will see dips of speed and stability at peak usage times, this time of year will be worse than winter, as they buy in data for x thousand, but the summer increase in population they probably don't buy enough in - if they did, you wouldn't be down to 2mbps.
They'll deny everything - standard issue, would suggest that ultimately it may be worth shopping around for a better provider - perhaps best to speak with nearby neighbours - 2Mbps is simply not acceptable.