- Tue Aug 07, 2018 7:11 am
We have an account with Bankia and are non-residents. We had a deal where we only paid for our ATM cards each year as long as we keep a balance of 2,000€. Without telling us they increased the minimum balance to 5,000€ and so began charging us!
We visited the branch and complained and they offered us the free Cuenta On account. We just use the account to pay the usual household bills and rarely withdraw cash. Obviously we agreed as you can still have direct debits and bank on line. When we starting the process to open an account they wanted to see our P60s to provide our National Insurance numbers from the UK - all to do with money laundering. Not something I usually carry in Spain so had to wait until our visit the following month to complete the opening where they charged us 8.80€ to transfer all our money from the original account to the new one!
Only had it since July so can't tell yet if they are as good as their word. Only time will tell!
The early bird catches the worm . . . but the second mouse gets the cheese