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#1106642
I know the big companies like to keep you on board - but i've had one of our workers on the phone for 90 minutes so far trying to cancel our 4G service with them. In Spanish.

He's been hung up on 3 times, passed around multiple times between departments, given wrong phone numbers for departments that don't exist - i've never seen anything so utterly designed to frustrate and stop you cancelling.

He's still walking around the office on the phone holding his head in his hands - hopefully, done shortly.

Moral of the story - use someone else. This will end up being over 2 hours of phone calls to cancel a 4G router. Sorry, but that will not encourage me to return to Orange.
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